(4.3 / 5)1725+ Ratings

Kids-room.com Reviews

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Overall Rating

4.3
8 Reviews
  • 557%
  • 443%
  • 30%
  • 20%
  • 10%

About Kids-room.com

Kidsroom is an online shop that has been providing high-quality baby items to parents-to-be and young families for over two decades. The company was founded in 2000, when the internet was still new to many people. Despite facing many challenges and doubts, the founder, a mother of two small children, was determined to make high-quality baby articles available online.

Today, Kidsroom has significantly shaped the online trade in baby items, and their mission remains the same: to give families with babies and small children a good feeling about their products, service, and shop. Customers can enjoy the convenience of ordering everything they need for their children from the comfort of their couch. Kidsroom's commitment to providing excellent products and service has made countless customers happy over the years.

Customer ratings by feature

  • Customer Service
    4.8
  • Shipping & Delivery
    4.8
  • Good Value
    4.0
  • Return Policy
    4.0

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Kids-room.com Coupon & Discount Codes

5€ Off Orders Over 100€

Verified 1 day ago540 Uses
€5 OFF

15€ Off Orders Over 350€

Verified 9 days ago560 Uses
€15 OFF

10% Off Maxi-Cosi Products

Verified 2 days ago520 Uses
10% OFF

Kids-room.com Customer Reviews (8)

0/5
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Dan West
Dan West
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Feb 15, 2023
Faith Townsend
Faith Townsend
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Feb 13, 2023
Suliman Masaev
Suliman Masaev
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Feb 12, 2023
Hinrik Þorkelsson
Hinrik Þorkelsson
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Feb 12, 2023
Blanche Duhamel
Blanche Duhamel
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Feb 11, 2023
Anthony Koons
Anthony Koons
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Feb 11, 2023
Melissa Couto
Melissa Couto
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Feb 10, 2023
Hamilton Quenneville
Hamilton Quenneville
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Feb 8, 2023

Kids-room.com Customer’s Q&A

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Kids-room.com FAQs

FAQ

How do I return an item?

To return an item to Kidsroom, customers can do so within 14 days of receiving the package. The company offers the option of returning items that do not meet their expectations or are disliked.
FAQ

How do I change or cancel an order?

If customers need to change or cancel their order, Kidsroom can assist them as long as the order has not yet been dispatched. Customers can contact Kidsroom's customer service for help with these changes.
FAQ

How can I pay my order?

Kidsroom offers several payment methods for customers to choose from. These include credit card, PayPal, purchase on invoice, purchase on financing, Sofortüberweisung, cash in advance, Alipay, WeChat Pay, Bancontact, ideal, Finish e-banking, eps transfer, and dotpay.
FAQ

How much are the shipping costs?

For shipping within Germany, Kidsroom offers free shipping for orders over 100 euros. For orders under 20 euros, there is a small quantity surcharge of 2.38 euros. The standard shipping cost within Germany is 4.99 euros.

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